Case Study
Custom WooCommerce Plugin
Subscription and webhook automation system for WooCommerce.
WordPress
Stripe
Automation
Overview
A custom plugin that automated subscription lifecycle events and order syncing for a high-volume store.
Goals
- Ensure reliable subscription lifecycle handling.
- Reduce manual customer support tasks.
- Add clear admin visibility into billing events.
Challenge
Webhook delays caused data mismatches, and support teams spent hours fixing subscription issues manually.
Constraints
- Must be compatible with existing WooCommerce setup.
- No downtime for checkout.
- Support team needed intuitive admin screens.
Solution
We built a WordPress plugin with secure webhook processing, audit logs, and admin tools for quick remediation.
Architecture
- Webhook processing queue with retry and signature validation.
- Subscription state machine for clean transitions.
- Admin dashboards with audit trail and quick actions.
Implementation
- Built webhook handler with idempotency keys.
- Created admin settings and reporting screens.
- Added automation for renewal failures and notifications.
Tech Stack
WordPress
PHP
WooCommerce
Stripe API
MySQL
Timeline
- Week 1: Audit current plugin setup and define event flow.
- Week 2: Build webhook processor and subscription logic.
- Week 3: Admin UI, QA, and rollout.
Results
- Cut manual subscription updates by 70 percent.
- Improved checkout reliability during traffic spikes.
- Gave support teams a clear admin dashboard.
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