Real-time Operations Dashboard

Operations teams needed a single dashboard with real-time health signals and alerts across services.

• Deliver near real-time visibility into operations.
• Centralize alerts and escalation workflows.
• Enable role-based access for cross-team usage.

Metrics were spread across tools with delayed reporting and no centralized alerting workflow.

• Large volume event streams.
• Existing monitoring tools had to remain in place.
• Mobile-friendly access required.

We created a real-time dashboard with streaming metrics, alerts, and role-based access.

• Streaming ingestion with WebSocket updates.
• Aggregation layer for KPIs and anomaly detection.
• Alerting service with escalation rules.

• Built streaming APIs and WebSocket channels.
• Implemented KPI aggregation and anomaly rules.
• Delivered alert workflows with Slack and email triggers.

• Week 1: Metrics definition and event mapping.
• Weeks 2-3: Streaming ingestion and dashboard UI.
• Week 4: Alerting, QA, and launch.

• Reduced incident response time by 45 percent.
• Provided unified visibility across teams.
• Improved alert accuracy with anomaly thresholds.