Virtual Agent Creation

Tutorial 2 of 4

Virtual Agent Creation Tutorial

Introduction

This tutorial aims to guide you in creating a virtual agent (or a chatbot) for your HTML website. You will learn how to use AI chatbot platforms and embed the chat interface into your HTML using JavaScript and CSS.

By the end of this tutorial, you should be able to:
- Understand the basics of AI chatbots
- Use an AI chatbot platform to create a chatbot
- Embed a chatbot on your website

Prerequisites:
- Basic understanding of HTML, CSS, and JavaScript
- Familiarity with some coding platform (we'll be using Dialogflow in this example)

Step-by-Step Guide

Understanding AI Chatbots

AI chatbots are virtual assistants that can interact with users in a natural, human-like way.

Using Dialogflow

Dialogflow is a Google-owned developer of human–computer interaction technologies based on natural language conversations.

Embedding a Chatbot on Your Website

You can embed a chatbot on your website by adding a few lines of JavaScript code to your HTML.

Code Examples

Creating a Dialogflow Agent

First, you need to create an agent in Dialogflow. An agent is like a virtual assistant that you train to respond to certain phrases.

// Create a new Dialogflow agent
Agent agent = new Agent("my-agent");

// Train the agent to respond to "Hello"
agent.train("Hello", "Hello, how can I help you?");

Embedding the Chatbot

Next, you can embed the chatbot on your website using JavaScript and HTML.

<!-- This is the HTML element where the chat will appear -->
<div id="chat"></div>

<!-- This is the JavaScript code that embeds the chatbot -->
<script>
  window.watsonAssistantChatOptions = {
    integrationID: "YOUR_INTEGRATION_ID", // The ID of this integration.
    region: "us-south", // The region your integration is hosted in.
    serviceInstanceID: "YOUR_SERVICE_INSTANCE_ID", // The ID of your service instance.
    onLoad: function(instance) { instance.render(); }
  };
</script>
<script src="https://assistant-chat-us-south.watsonplatform.net/loadWatsonAssistantChat.js"></script>

Summary

In this tutorial, you learned how to create a chatbot using Dialogflow and embed it on your website using JavaScript and HTML. You can now create your own chatbots and add them to your websites.

For further learning, you can explore more advanced features of Dialogflow or try other chatbot platforms.

Practice Exercises

  1. Create a chatbot that responds to different greetings (e.g., "Hi", "Hey", "Hello").
  2. Embed the chatbot on a website and customize its appearance with CSS.
  3. Create a chatbot that can answer basic questions about your website (e.g., "What is this website about?", "How can I contact you?").

In each exercise, remember to:
- Write down the steps you took
- Describe any problems you encountered and how you solved them
- Reflect on what you learned and how you can apply it in the future.